Karma – the word, which has portentous connotations in Hindu and Buddhist religions, signifies inevitable fate, destiny or results, whether desired or undesired, based upon actions taken in the past…be it this life or a previous incarnation. *cue mystical music*
While many people believe karma is “bad” and is something to be feared, I feel it is a misunderstood concept. Christy, owner of Karma Salon in Springfield, MO says it best in their tagline: you get what you deserve – and Karma Salon makes you believe you’ve done something right every time you visit. I had the pleasure of sitting down with Christy to talk further about her salon and how she ensures all her clients get what they deserve…in terms of hair, of course.
Christy Boyle is a mother of three, fashion debutante and business owner of Karma Salon. Raised in the small town of Harrison, Arkansas, Christy graduated from ASU and pursued a career in pharmaceutical sales for seven years before opening Karma with Ryan Boyle – international hair stylist and certified master colorist – where she specializes in business development and management.
SPOTLIGHT: What Makes Christy Tick
Karma salon opened in 2006, and if you have seen their new salon located on Kimbrough, you will see there is nothing quite like it. From the moment you walk in, it becomes an experience: the space is illuminated with natural light, the design and architecture is stunning, and surprisingly, one isn’t overwhelmed by the smell of chemicals. Additionally, everyone employed there, from the stylists to the receptionists, take on a light-hearted approach to their vocation.
In effect, this is what makes this super-woman tick. Christy took into account everything from aesthetic value within the space, to functionality and efficiency, to even the end user experience with painstaking attention to detail. And it must have paid off – Karma salon has almost doubled in size, from 1600 square feet to over 3000, has added six chairs, and boasts 18 stylists.
Christy herself is amazing – she is down-to-Earth and easy to talk to…so easy to talk to that we often would get off track, frequenting topics such as parenthood and traveling.
- Christy, how would your mom/dad describe you?
My parents would describe me as an independent go-getter who does things my own way.
She admitted she once took a personality test for a company, and the results came back that she could be perceived as cold and rigid…mainly because when it comes to business, she gets things done. While she is easy-going, she can be outspoken and direct which can come off as cold. After meeting her, I wouldn’t have used the words “cold” or “rigid” to describe her personality. The impression I received was “easy-going” and “prepared for anything.” I say prepared because my phone was dying and she whipped out a charger like a stylist with a Sam Villa styling brush!
- What makes you come alive? Aside from parenting and hair?
The beach! I love interacting with stylists and clients and it pushes me to be better, to make the salon better and to keep going and growing. We just added three new lines of luxury products, and the support from these companies is encouraging. This makes me come alive. I love this industry in the sense that it is expressive and promotes individuality and diversity.
- Where do you see Karma Salon in 5 years?
We already have a brilliant and creative team of stylists, and I see the salon thriving, growing and as one of the top salons in Springfield in terms of customer service, creativity and as an employer. We offer a lot of flexibility for our stylists – we give them free-reign so long as they put in their hours and do what they can to fill their books. When our partners/stylists are happy, we are happy and the clients are happy. I am proud and excited with where we are today and look forward to the future!
This seems to be the winning formula in terms of managing a successful salon!
- If you weren’t an owner of Karma Salon, and could have any career in the world, what would it be?
I would be doing something with design, whether that is interior design, fashion or something creative. When I was 18, I was accepted into the Art Institute of Dallas, but I decided not to go as my sister was ill at the time. I love this world and this industry. I had so much fun putting the salon together I can’t imagine not being creative.
- What was the biggest challenge you had to overcome when starting Karma salon, and how did you overcome it?
Managing stylists! I came from a very corporate environment and understanding how to manage a creative person in an industry where they are self-employed took a lot of understanding on my part. On one hand, I had certain expectations for the business and on the other, I had to learn how to work with creative-minded people. In the beginning, I went through a learning curve, but now there is a balance. Our goal now is to support people in growing, and this has turned us into a family.
I would just like to point out that Karma Salon has been the best of 417 a million years in a row – which is a feat in itself because Karma has only been around since 2006!
Services at Karma Salon
While their focus is on keeping your follicles fancy, fresh and fierce, they also offer the following services:
Including fashion colors ( the fun, bright hues dreams are made of), Grey blending, Ombre, Glaze, Balayage
Colors, cuts, waxing, and relaxing – at least this is what Elizabeth says when she expresses her various job scopes to interested individuals. Who is Elizabeth, you may inquire? If you haven’t met her yet, you are missing out on having an awesome gal pal. A fellow WeDamer, she often graces us with her presence at Ladies’ Night Out and truly knows her stuff. I would know, she turned my niece’s locks into unicorn tresses when she came into town!
*Hint* The picture at the top is of my niece’s hair AFTER Elizabeth got her hands in it.
After visiting Karma Salon once to get my tresses in order, I find it difficult to find another salon. I love Elizabeth, I love the ambiance and style of Karma, I love my luscious locks every time I leave, and I love having met one of the masterminds behind this iconic establishment in Springfield.