First and foremost, Kenneth has a warmth about him. He is pleasant to talk to, approachable and smiles easy (this made for a relaxed interview). Though painting is his specialty, he originally got into the trade by accident. He was helping a schoolmate install a French drain in a house when the homeowner invited him to come work with him in the paint trade. And so, Kenneth got into the colorful industry and hasn’t looked back except to admire his own work!
He worked with the homeowner for 2 years before leaving to work with another paint company, and, in 1985 Kenneth moved to Springfield, MO. and started New Earth Painting!
In your opinion, what is the biggest challenge in the paint industry right now?
Kenneth and I sat at a booth in a local Pizza restaurant and got down to business. He feels the biggest challenge in the paint industry is convincing customers that there are only a limited few reputable painting companies in the area. Keep in mind there are a few hundred painting outfits in and around Springfield, MO., but just because a person has a paint can and a brush doesn’t mean they are a painter.
Why is finding a reputable paint company important for homeowners?
As it turns out, many painting contractors are either not insured, don’t pay their taxes or have very little experience. Sure, they may be a bit cheaper than other companies, but usually the homeowner pays for it in other ways such as shoddy jobs, no warranties, or even contractors leaving halfway through the project without finishing their work (the old “give half the money up front and never see the guy again” routine).
Naturally, homeowners want to find the cheapest contractor possible, but quality trumps quantity most of the time. New Earth Painting has a stellar reputation and is known for showing up on time and ready for their jobs.
*Personal note: as someone who has recently been inducted into the construction scene in Springfield, MO., I can attest that getting an untested contractor to show up WHEN they say they are going to show up is an uphill battle.*
What other challenges are there in the painting business?
Kenneth tossed his head back and gave out a hearty laugh – “getting paid after the work is done!” Another unfortunate truth I can attest to (I do contractual work for clients in Springfield and Asia…getting paid in a timely manner, while it does happen with certain companies, with others it doesn’t happen often)!
Mr. Cooper went on to tell me that he won’t work for someone he doesn’t feel comfortable with. Over the years he has become very adept at reading people, but it happens from time to time that a client simply doesn’t pay or answer their phone calls or texts.
How are New Earth Painting contractors on the job?
Kenneth admitted that he loves working with his crews. Not only are they really good painters, but he plays games with his lead guys. “There is one guy, no matter how early I leave, I cannot beat him to a job site. There have been a few times when I thought, ‘I’ll get him today,’ but he is there every single time before I set foot on the ground.”
Mr. Cooper only hires quality, skilled and experienced painters for his jobs and has a couple crews under him who he keeps busy even in the winter months! They are trained and knowledgeable on how to talk with customers and take pride in their work. He honestly couldn’t ask for better painters in Springfield, MO.
How do you promote New Earth Painting in and around Springfield, MO.?
He admittedly didn’t start advertising until a couple of years ago – everything was word-of-mouth referral, and while a big portion of his business is still referral-based, he has seen a lot of benefit from advertising and from joining BNI – Business Network International.
“Anywhere from 35% of my yearly work up to 75% of my yearly work comes from BNI.” – of which he has been a member since 2011. You could tell this topic was close to his heart. He said joining BNI was the best thing he had ever done for his business.
How is New Earth Painting different from other paint companies?
This question made Kenneth light up, “New Earth Painting does it all! That’s what makes us different! Painting is unique – you have paint companies who specialize in a specific kind of paint job where we do it all! The trades included in their list of services:
decks and fences,
fire and water restoration,
Parking lot striping.
Did you know that there are only four companies in Springfield who do parking lot striping? New Earth Painting does all of this and more – they are your one-stop paint shop.
After researching Kenneth and his company, New Earth Painting, I discovered that they do some amazing work. You can check out the photo gallery on their website here. In fact, if you want to ensure you aren’t spending over your budget, you can call Kenneth and have him look at your job and bid it for free.
Contact Kenneth and New Earth Painting Today for a Free Bid!
Again, feel free to visit their website, give them a call or drop them an email to receive a free bid on whatever paint job you are needing! And if you are receiving multiple bids, make sure the contractors you are pursuing are reputable and insured!